Frequently asked questions

Rekaro is an AI-driven procurement platform for supplier discovery, RFQs, evaluation, governance, and collaboration.

• Find relevant suppliers faster
• Create RFQs with AI support
• Compare suppliers with better context

The AI analyzes your requirements, category, geography, and supplier signals to rank relevant matches.

• It uses your request context
• It weighs expertise and delivery fit
• It helps surface the most relevant suppliers first

Rekaro combines platform access and commercial support depending on your usage and plan.

• Buyers can start with a lightweight entry flow
• Suppliers can choose visibility and growth-oriented options
• Pricing details are available on the pricing page

Yes. Rekaro uses modern application security practices and controlled access patterns.

• Data in transit is encrypted
• Access is role-based
• Sensitive flows are protected and monitored

Yes, Rekaro is designed for traceability and structured workflows.

• Keep context in one place
• Improve auditability
• Reduce fragmented communication

Supplier quality is strengthened through profile review and signal-based assessment.

• Company details are reviewed
• Delivery signals and references are considered
• Certifications and profile completeness improve trust

Start by creating an account and either searching suppliers or creating an RFQ.

• Describe the need
• Share scope, budget, and timing
• Shortlist and contact suppliers

You can create one manually or use AI to draft it much faster.

• Start with a natural language brief
• Refine requirements
• Publish and invite suppliers

You can reach the team through the contact page or through platform support channels.

• Use the contact page for onboarding and commercial questions
• Use in-product support for workflow help

An autonomous AI agent acts as a virtual team member that can perform complex tasks independently with minimal human intervention.

• It scans the market for new suppliers 24/7
• It initiates and drives dialogues to gather information
• It makes decisions based on your predefined rules and governance frameworks

The agent can take over the entire RFQ flow from start to finish.

• It creates a complete RFQ document based on a short brief
• It identifies and invites the best-suited suppliers automatically
• It collects, evaluates, and compiles responses into a comparable matrix

Yes, the agent is designed to drive self-sufficient dialogues.

• It automatically follows up on unanswered requests
• It can answer common clarifying questions from suppliers
• It only escalates to you when a human decision or approval is required

You always have full control and transparency over the agent's actions.

• You set the boundaries (budget, timeline, approval requirements)
• You can choose 'Human-in-the-loop' where the agent prepares everything but you press 'Send'
• All history and decisions are logged in real-time for full traceability

Absolutely. One of the agent's strongest capabilities is continuous market monitoring.

• It analyzes global and local data sources to find hidden talent
• It evaluates risk, capacity, and sustainability signals in the background
• It presents a ready-made shortlist when you have a new need

Yes, the agent does the heavy lifting of analyzing and comparing proposals.

• It scores proposals based on your weighted criteria
• It detects deviations or missing information and requests additions autonomously
• It gives you a recommendation with clear justifications

Yes, the agent is always active.

• It handles suppliers in different time zones without delay
• It monitors market changes and risks continuously
• You get updates and results delivered when you log in